*The shelter will be closed this Monday, October 14, for the statutory holiday. Happy Thanksgiving!*

Privacy Policy of the SPCA de l’Outaouais

Effective date: September 20, 2023

The SPCA de l’Outaouais values the privacy of its members, donors, volunteers, staff and anyone else who interacts with our organization. This privacy policy describes how we collect, use, disclose and protect the personal information you provide to us.

1. Collection of personal information

We may collect the following personal information when you interact with the SPCA de l’Outaouais:

  • last name, first name and contact details (address, telephone number, e-mail);
  • payment information, if you make donations or transactions with us;
  • information about the animals you adopt, give up or request services for;
  • information on your volunteer activities for the SPCA de l’Outaouais;
  • information about your communication preferences;
  • any other information you choose to share with us.

2. Use of personal information

We use your personal information for the following purposes:

  • manage electronic and postal mailings to you;
  • manage the adoption of our animals;
  • process your donations and financial transactions;
  • send you information about our programs, events and awareness campaigns;
  • respond to your requests for information or services;
  • coordinate your participation as a volunteer;
  • comply with our legal and regulatory obligations.

 3. Disclosure of personal information

We will not sell, rent or disclose your personal information to third parties without your consent, except in the following cases:

  • third-party service providers who help us manage our organization and provide services;
  • when required by law or governmental authority;
  • when necessary to protect our rights, property or the safety of others

4. Protection of personal information

We take reasonable steps to protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. However, in general, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Access and control of your personal information

You have the right to consult, correct, update or delete your personal information held by the SPCA de l’Outaouais. To exercise this right, please contact us at the following address: info@spca-outaouais.org

6. Modifications to the present policy

The SPCA de l’Outaouais reserves the right to modify its privacy policy at any time. Any changes will be posted on our Web site with an updated date. We encourage you to visit this page regularly to stay informed of any changes.

By using the services of the SPCA de l’Outaouais, you agree to the terms of its privacy policy.

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