Our team

Dedicated to wagging tails and purring hearts

Behind every heartbeat and wagging tail is a dedicated team driven by a common passion: providing a safe, loving home for our four-legged friends. Let us introduce you to the people who make this mission a daily reality.

Whether you’re a newcomer or a long-time friend, we’re glad you’re part of our story. Discover the faces behind our operations, the hearts that beat for our furry friends and the hands that work tirelessly to ensure their safety and happiness!

Welcome to the SPCA de l’Outaouais family. Together, we protect, care for and love our most vulnerable companions. Thank you for being part of our journey.

Want to be part of our team? Check out our job offers right here!


Adoptions & customer service

The first faces you’ll see when you arrive at the SPCA de l’Outaouais! Our team of advisors and receptionists is always ready to welcome you and help you find THE perfect furry friend.

Thanks to our expertise in animal behavior, we can provide you with advice and answer all your questions, even after adoption. For a positive and reassuring experience, come and see us!

Pet care

Our animal care experts are soft-hearted heroes brimming with affection for our four-legged companions! Every day, with a unique blend of skill and tenderness, they provide our vulnerable residents with basic care and ensure their comfort.

Their unfailing dedication creates a warm environment where every animal feels loved and safe. They are the guardians of the joy and well-being of our precious residents!

Animal health

Our invaluable veterinarians, animal health technicians and assistant technicians treat each animal that arrives at the shelter with dedication and sensitivity, whatever their condition.

Their technical expertise is unrivalled, but what really sets them apart is their boundless compassion and unwavering love for every animal that comes through our doors. Always ready to provide the highest quality care, they ensure that every head is petted, every neck scratched and every paw tended to.

Thanks to our animal health team, you’ll know exactly what’s going on with the furry friend you’re adopting. We’re here to support you!

Internal management

This department manages the waiting list of animals requiring a place in the shelter. In the interests of optimal well-being for each resident, it is essential not to overload our facilities.

This team is responsible for developing an individual plan for each new arrival at the shelter. They are in close communication with our partners, including Algonquin College and some PetSmarts, to ensure that solutions are tailored to each individual case.

Specialized services

In addition to fostering, caring for and placing for adoption thousands of animals every year, our team offers a wide range of specialized services designed to support animal welfare in all its facets.

From the warmth of a temporary home offered by our foster program to the heartwarming reunion of lost pets and their families through our dedicated lost and found pets service, to ensuring legal compliance and identification of our four-legged friends via our licence management, we are committed to offering a full range of services to meet all the needs of our most precious companions.

With every meow, bark and purr, we’re there to support you and offer a helping hand.


The patrol team is dedicated to responding quickly and effectively to calls from citizens faced with difficult situations involving our four-legged friends.

Their mission is not only to respond to emergencies, but also to ensure strict compliance with animal welfare laws. Some members of our team are also qualified as MAPAQ (ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec) inspectors, enabling them to carry out in-depth inspections in cases of cruelty or neglect.

Always ready to lend a hand, our patrollers are there to assist in transporting animals or to handle delicate situations with calm and skill. With their unfailing dedication, they ensure that every cry for help is heard and every animal is protected.


This department brings together several key members of our team, including the director, operations manager, human resources advisor, communications manager, bookkeeper and administrative assistant. Their collaboration ensures the smooth day-to-day running of our shelter, supporting our mission to care for animals in the best possible way.

In addition, we rely on several team leaders whose expertise and dedication help ensure that every aspect of our operation, from welcoming new residents to placing them in loving new homes, is carried out with professionalism and compassion.

Board of Directors

The Board of Directors is one of the pillars of our organization, made up of dedicated and experienced members from diverse backgrounds. With a shared passion for animal welfare, they bring a wide range of expertise, from management and finance to law and business.

Guided by our mission and values, Board members work closely with the management team to set long-term goals, evaluate performance and ensure that our actions are aligned with our vision. Their unwavering commitment and strategic vision are essential to ensuring that we continue to make a meaningful difference to the lives of the animals and communities we serve.

  • Nathalie Joly, LL.L., C.P.A.-C.G.A., President
  • Arnaud St-Jacques-Gagnon, Treasurer
  • Lyse Daoust, administrator
  • Élodie Vaillancourt, administrator
  • André Gosselin, administrator
  • Sabrina Fleury, administrator
  • Alexandre Vachon, CPA auditor, administrator

Come and meet our dedicated members, discover our facilities and share your love for our four-legged friends! Together, let’s create a world where every animal is cherished, protected and loved. Join us in making a difference in the lives of those who need it most.

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